ARTWORK & AVAILABILITY

I loved an artwork but it’s now sold – is there any way to get something similar?

Each original painting is a one-off piece, so once it’s sold, it’s gone to its forever home.

That said, you’ve got a couple of beautiful options:

🌸Many originals are available as high-quality fine art prints

🌸I also offer custom commissions where we create a piece just for you – inspired by what you loved, but completely unique

If you had your eye on something, feel free to email my team at support@rosgervayart.com and we can chat about options.

COMMISSIONS & CUSTOM PIECES

Do you take custom orders or commissions?

Yes, I love working on commissions.

If you have a particular wall, colour palette or mood in mind, we can design an artwork to perfectly suit your space.

Just email support@rosgervayart.com with a photo of your room (if you have one), rough size, and any colours you adore, and we’ll take it from there.

PRINTS & QUALITY

What is a fine art / giclée print and why does it cost more than a standard print?

A giclée print is a specialist fine art reproduction of an original artwork.

All of my prints are:

🌸Professionally captured from the original artwork

🌸Printed locally on premium, museum-grade fine art paper

🌸Created using archival inks designed to resist fading

This means you’re getting a vibrant, long-lasting artwork that will stand the test of time – not a flimsy poster that curls at the edges after a year.

FRAMING

Do you offer framing?

Yes, I offer custom framing on request for both originals and prints.

If you’d like framing organised for you, just get in touch before or after purchase and my team can provide options and a quote at support@rosgervayart.com.

(And if you’re unsure what frame style to choose, I’m always happy to give a recommendation.)

SHIPPING – AUSTRALIA

Do you really offer free shipping within Australia?

Yes – all orders over $100 AUD ship free within Australia.

Do you offer express shipping?

Yes, express shipping is available for most items within Australia for an additional fee.

Please email support@rosgervayart.com before you order if you need something urgently.

Can I track my order?

Absolutely. All Australian orders are sent with tracking so you can keep an eye on your art as it travels to you.

SHIPPING – INTERNATIONAL

Do you ship worldwide?

Yes, I ship to most countries worldwide. If you’re outside Australia and unsure, just send us a quick email and we’ll check for you.

How much is international shipping?

International shipping varies depending on your location, the size of your piece, and whether it’s a print or an original.

For an exact quote, please email my team at support@rosgervayart.com with your shipping address and the artwork you’re interested in.

Will I receive tracking for international orders?

Yes, all international orders are shipped with tracking so you can follow your parcel’s journey.

PACKAGING & SAFETY

How are items shipped to keep them safe?

Your art is packed with a lot of love and care.

Prints are rolled and packaged in a sturdy mailing tube so they arrive crisp and crease-free.

Original artworks are professionally wrapped with multiple layers of protective material and boxed securely.

If anything ever arrives damaged (rare, but it can happen), please contact us as soon as possible with photos so we can help.

VIEWING IN PERSON

Where can I see your original art in person?

My work is currently represented by:

🌸Art to Art in Melbourne, VIC

🌸The Toowoomba Gallery in Queensland

My Sydney studio (Lane Cove) is also open for visits by appointment.

If you’d like to view artworks in person or discuss a commission, email support@rosgervayart.com and we’ll organise a time.

Have a question? Drop it below!